Activities of inbound call centres, answering calls from clients by using human operators, automatic call distribution, computer telephone integration, interactive voice response systems or similar methods to receive orders, provide product information, deal with customer requests for assistance or address customer complaints
For your Shuraa activity review, use code 8220.01 to identify Activities of inbound call centres, answering calls from clients by using human operators, automatic call distribution, computer telephone integration, interactive voice response systems or similar methods to receive orders, provide product information, deal with customer requests for assistance or address customer complaints within SPCFZ. Compare the supplied record with the work your company intends to undertake.
Activity code 8220.01
Listed activity name: Activities of inbound call centres, answering calls from clients by using human operators, automatic call distribution, computer telephone integration, interactive voice response systems or similar methods to receive orders, provide product information, deal with customer requests for assistance or address customer complaints
- Activity code
- 8220.01
- Jurisdiction
- SPCFZ
- Licence type
- Standard
- Group code
- 822
Activity description
8220.01 - Activities of inbound call centres, answering calls from clients by using human operators, automatic call distribution, computer telephone integration, interactive voice response systems or similar methods to receive orders, provide product information, deal with customer requests for assistance or address customer complaints
Additional requirements
No additional requirements are supplied in this record. This does not mean that no approvals are required; check the requirements for your application.
Authority reference: Sharjah Publishing City Free Zone. Confirm the latest scope and requirements with the authority.
Scope checks for your Shuraa consultation
- Write down the exact work your business will carry out and compare it with the supplied description above.
- Identify any parts of your operation that the description does not clearly address.
- Keep any approval notes with this activity code and ask which requirements apply before submitting an application.
Plan your next step with Shuraa
Bring this activity code to your Shuraa consultation to discuss the intended scope of work, jurisdiction choice and application requirements.
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