Call Centers Services
For your Shuraa activity review, use code 7499-09 to identify Call Centers Services within DWTC Free Zone. Compare the supplied record with the work your company intends to undertake.
Activity code 7499-09
Listed activity name: Call Centers Services
- Activity code
- 7499-09
- Jurisdiction
- DWTC Free Zone
- Licence type
- Commercial
- Group code
- 7499
Activity description
Includes firms enter into contracts with firms licensed by DED to receive inbound calls on behalf of them by answering their clients calls using human operators, or by any similar technical response system to receive orders, provide product and service information, deal with customer requests for assistance or address customer complaints, it involves using the similar methods to deliver outbound calls to sell or market goods or services to customers of the contracted firms after receiving the contact numbers from them, such service allowed only on contractual basis with others.
Additional requirements
No Additional NOCs Required
Authority reference: DWTC activities and licences. Confirm the latest scope and requirements with the authority.
Scope checks for your Shuraa consultation
- Write down the exact work your business will carry out and compare it with the supplied description above.
- Identify any parts of your operation that the description does not clearly address.
- Keep any approval notes with this activity code and ask which requirements apply before submitting an application.
Plan your next step with Shuraa
Bring this activity code to your Shuraa consultation to discuss the intended scope of work, jurisdiction choice and application requirements.
Discuss your licensing questionsPublished by Shuraa Business Setup. This is an independent research directory, not a licensing decision. Data sources and limitations.