Call Centers Services
For your Shuraa activity review, use code 8220002 to identify Call Centers Services within IFZA Free Zone. Compare the supplied record with the work your company intends to undertake.
Activity code 8220002
Listed activity name: Call Centers Services
- Activity code
- 8220002
- Jurisdiction
- IFZA Free Zone
- Licence type
- Professional
- Group code
- DSO-00255
Activity description
Includes firms enter into contracts with others to receive and answer on behalf of them the inbound calls from their clients using human operators, or any similar technical response system, it involves receiving orders, deal with customer requests for assistance or address customer complaints, making notifications, such service allowed only on contractual basis with others.
Additional requirements
No additional requirements are supplied in this record. This does not mean that no approvals are required; check the requirements for your application.
Authority reference: IFZA business activities. Confirm the latest scope and requirements with the authority.
Scope checks for your Shuraa consultation
- Write down the exact work your business will carry out and compare it with the supplied description above.
- Identify any parts of your operation that the description does not clearly address.
- Keep any approval notes with this activity code and ask which requirements apply before submitting an application.
Plan your next step with Shuraa
Bring this activity code to your Shuraa consultation to discuss the intended scope of work, jurisdiction choice and application requirements.
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